Introduction
GANGEYAN respects your privacy and is committed to protecting the personal information you provide when using our website, placing an order or contacting us.
Information We Collect
When you place an order or contact us, we may collect information such as your name, phone number, email address, billing and delivery address, order details and other information required to process your request.
How We Use Your Information
We may use your information to:
- Process and deliver your orders.
- Communicate with you about orders, payments, delivery and returns.
- Provide customer support.
- Respond to enquiries and requests.
- Improve our website, products and customer service.
- Comply with applicable legal and regulatory requirements.
Payments
Payments made through the website may be processed by third-party payment service providers. Payment-related information may be handled by the relevant payment gateway according to its own privacy and security practices.
GANGEYAN does not need to store your complete card, UPI or banking credentials on the website for processing a payment.
WhatsApp, Phone and Other Communication
If you contact us through WhatsApp, phone, email, contact forms or social media, we may use the information you provide to respond to your enquiry and provide customer support.
Cookies
Our website may use cookies and similar technologies to support essential website functions, improve user experience and understand website usage.
Third-party services used on the website may also use cookies or similar technologies according to their own policies.
Sharing of Information
We may share necessary information with service providers such as delivery partners, payment gateways, website/service providers and other partners only when required to provide our services, process orders or meet legal obligations.
We do not sell your personal information as a product to third parties.
Data Security
We take reasonable steps to protect the information collected through our website. However, no internet-based service can guarantee absolute security.
Data Retention
We retain customer and order information only for as long as reasonably necessary for order processing, customer support, business records and applicable legal or regulatory requirements.
Your Rights and Requests
If you have questions about your personal information, wish to request correction of information or have a privacy-related concern, please contact GANGEYAN.
Contact Us
GANGEYAN
No. 39, B. Mannu Mudali Garden Street (B.M.G. Street),
Alwarpet, Chennai – 600018, Tamil Nadu, India.
Phone / WhatsApp: 98408 33169
Website: https://kangeyam.shop